SHIPPING & RETURN POLICY


Return Policy

  • Unfortunately, Mom isla is unable to accept returns of items purchased, withthe exception of damaged and defective goods. If an item arrives damaged or

  • defective, please reach out to contact@momisla.com via email at Mom islawill issue refunds or exchanges on a case-by-case basis. The return Mom isla and/or exchange request will be processed as soon as possible. If accepted.

  • Our returns period is extended from the date you receive your ordermost returns and/or exchanges are processed within five (5) to (10)business days.

  • For all concerns related to our Products and Services, you can contact through the following means Mom isla  Email contact@momisla.com




 SHIPPING POLICY
  •  Do you ship worldwide & how much does shipping cost.? Yes-we ship worldwide. We offer customers free shipping for a limited time. and International Shipping with tracking.
  •  there is NO shipping cost & NO sales tax. Hurray....
  • What are your shipping and processing times..? 
    business days  3_4
    Standard Shipping Times Usa and Canada 6-20
     Oceania: 8-16 days
     Europe: 8- 16 days
    processing Time Order processing may take 2 to  4  days after purchase before shipment.
  •  Where can I find my tracking number.? 
     When your items are shipped out, you should receive notification from us via email providing you with a tracking number If you haven't received one or if the tracking number doesn't work, its okay. Contact us we'll fix it  contact@momisla.com
  • In some instances the delivery may take more time than the standard shipping times stated here because our brand handmade
  •  Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over Returns
  •  Our returns period is extended from the date you receive your order
  •  We aim to process all orders within 10 working days, however in some cases this may be extended to 27 working days, due to this busy time of year